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Warranty Program Overview

 

At Ryder Homes, our warranty procedure is a basic one.  Any discrepancy that a homebuyer submits is meticulously tracked until resolved. Jay Ryder underscored this attention to detail and customer service by creating an orientation and follow-up program with the traditional walk-through prior to the close of escrow and an additional review opportunity one month after the buyers have settled in and gotten to know their new home.  This way, they can take their time to identify items that may need to be fine-tuned, allowing Ryder Homes to be more thorough and less intrusive in their customer care relations. We will continuously meet or exceed our homeowners’ expectations of their quality Ryder Home by providing courteous, knowledgeable, and prompt warranty service. Our reputation is built by our integrity.

 

PLEASE NOTE:  ALL WARRANTY CLAIMS MUST BE SUBMITTED ON OUR WEBSITE.  CLICK HERE TO SUBMIT YOUR CLAIM IF YOU OWN A RYDER HOME IN CALIFORNIA, OR CLICK HERE IF YOU OWN A RYDER HOME IN NEVADA. THANKS!

 

CALIFORNIA HOME WARRANTY MANUAL 

NEVADA HOME WARRANTY MANUAL